Affinity Therapy Solutions Limited
Effective Date: 3 May 2026
Last Updated: 3 May 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Affinity Therapy Solutions Limited (“the Company”, “we”, “our”, “us”). By accessing this website or engaging our services, you agree to be bound by these Terms in accordance with the laws of Trinidad and Tobago.
If you do not agree with these Terms, you should discontinue use of this website and services.

2. Nature of Services

Affinity Therapy Solutions Limited provides counselling and psychotherapy services, including in-person and/or virtual sessions.
All services are delivered in accordance with recognised professional and ethical standards applicable to mental health practitioners.

3. Eligibility
 

• You must be at least 18 years of age to independently access services.

• Individuals under 18 must have consent from a parent or legal guardian.

• By using this website, you confirm that the information you provide is accurate and truthful.

 
4. No Emergency Services

The services provided are not intended for crisis or emergency situations.
If you are experiencing a mental health emergency, you are advised to:

• Contact local emergency services

• Seek immediate assistance from a qualified medical professional

5. Appointments and Booking

5.1 Scheduling
Appointments may be scheduled via our website, phone, or other approved communication channels.

5.2 Client Responsibility
You are responsible for:

• Providing accurate booking information

• Attending sessions on time

• Ensuring a suitable environment for virtual sessions

6. Fees and Payment
 

• All fees for services will be communicated prior to booking

• Payment is required as specified at the time of booking or service delivery

• Payments are processed through secure third-party providers

Failure to make payment may result in cancellation or suspension of services.

7. Cancellation and Rescheduling Policy
 

• Clients are required to provide at least 24 hours’ notice for cancellations or rescheduling

• Late cancellations or missed appointments (“no-shows”) may be subject to a fee

• The Company reserves the right to waive fees at its discretion in exceptional circumstances

8. Confidentiality

All client information is treated as confidential in accordance with professional standards and applicable law in Trinidad and Tobago.
However, confidentiality may be limited where:

• There is risk of harm to the client or others

• Disclosure is required by law or court order

• There is suspicion of abuse or neglect

Further details are outlined in our Privacy Policy.

9. Use of Website

You agree to use this website only for lawful purposes and not to:

• Submit false or misleading information

• Interfere with website functionality or security

• Attempt unauthorised access to systems or data

The Company reserves the right to restrict or terminate access for misuse.

10. Intellectual Property

All content on this website, including text, logos, graphics, and design elements, is the property of Affinity Therapy Solutions Limited unless otherwise stated.
You may not reproduce, distribute, or use content without prior written permission.

11. Disclaimer of Warranties
 

• The website and services are provided on an “as is” and “as available” basis

• While we strive for accuracy and professionalism, we make no guarantees regarding:

  • Website availability

  • Accuracy or completeness of content

  • Specific therapeutic outcomes

12. Limitation of Liability

To the extent permitted by law, Affinity Therapy Solutions Limited shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss arising from use of the website or services

• Interruptions or technical issues beyond our control

Nothing in these Terms excludes liability that cannot be excluded under the laws of Trinidad and Tobago.

13. Third-Party Services

Our website may include links or integrations with third-party services (e.g., booking systems, payment processors).
We are not responsible for the content, policies, or practices of such third parties.

14. Termination of Services

The Company reserves the right to suspend or terminate services where:

• Terms are violated

• Payment obligations are not met

• The therapeutic relationship is no longer appropriate or effective

Where possible, appropriate referrals may be provided.

15. Amendments

The Company reserves the right to update or modify these Terms at any time. Updated versions will be posted on this page with the effective date.
Continued use of the website or services constitutes acceptance of any revised Terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Trinidad and Tobago.

17. Contact Information

Affinity Therapy Solutions Limited
Email: amanda@affinitytherapytt.com
Telephone: +18682949900
Address: 8A Scott Street, St Augustine, Trinidad

18. Acknowledgement

By using this website or engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Booking Page Notice
“By booking an appointment, you agree to our Terms and Conditions, including our cancellation and payment policies.”
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☐ I have read and agree to the Terms and Conditions.